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Frequently Asked Questions

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Find everything you need to know about your stay at Number 11, St. Julian’s Malta – Handwritten Collection. From check-in details to dining options and amenities, our FAQs cover it all. If you need further assistance, feel free to reach out.

Reservation

𝗪𝗵𝗲𝗻 𝗰𝗮𝗻 𝗜 𝗰𝗵𝗲𝗰𝗸-𝗶𝗻 𝗮𝗻𝗱 𝗰𝗵𝗲𝗰𝗸-𝗼𝘂𝘁?

Check-in is at 3pm and Check-out is at 11am.

𝗔𝗿𝗲 𝘁𝗵𝗲𝗿𝗲 𝗮𝗻𝘆 𝗮𝗱𝗱𝗶𝘁𝗶𝗼𝗻𝗮𝗹 𝘁𝗮𝘅𝗲𝘀 𝘄𝗵𝗲𝗻 𝘀𝘁𝗮𝘆𝗶𝗻𝗴 𝗮𝘁 𝘁𝗵𝗲 𝗵𝗼𝘁𝗲𝗹?

€0.50 eco-tax per person per night will be payable at the hotel. This is in line with local legislation. Please note that the tax is applicable to anyone over the age of 18 years.

Rooms

𝗪𝗵𝗮𝘁 𝗿𝗼𝗼𝗺 𝘁𝘆𝗽𝗲𝘀 𝗱𝗼 𝘆𝗼𝘂 𝗼𝗳𝗳𝗲𝗿?

We have three different room types:
• Classic Rooms (max. 2 people)
• Superior Rooms (max. 3 people)
• Junior Suites (max. 4 people)

𝗗𝗼 𝘆𝗼𝘂 𝗼𝗳𝗳𝗲𝗿 𝘁𝗲𝗮 𝗮𝗻𝗱 𝗰𝗼𝗳𝗳𝗲𝗲 𝗺𝗮𝗸𝗶𝗻𝗴 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝗶𝗲𝘀 𝗶𝗻 𝗴𝘂𝗲𝘀𝘁 𝗿𝗼𝗼𝗺𝘀?

Each room comes with tea and coffee making facilities and includes English breakfast and herbal tea along with normal and decaf coffee.

𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘁𝗵𝗲 𝗿𝗼𝗼𝗺 𝗳𝗮𝗰𝗶𝗹𝗶𝘁𝗶𝗲𝘀?

All our rooms include the below facilities:

Complimentary Breakfast
24-Hour Front Desk Service with a Luggage Room
First Aid Kit and Iron & Ironing Board available at the Front Desk
Tea and coffee in rooms with supplies replenished daily
Mini Fridge
Free Wi-Fi
AC
40-inch Smart TV Satellite/Chromecast
Laptop Sized Safe
Laundry and Ironing Service
Hair Dryer
Toiletries
Rain Shower
Outdoor Swimming Pool
Pool Snack Bar (Seasonal)
Do Not Disturb Sign

𝗜𝘀 𝗪𝗶-𝗙𝗶 𝗳𝗿𝗲𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗼𝗼𝗺?

Wi-Fi and media selection is free in all rooms and public areas of the hotel.

Amenities & Services

𝗪𝗵𝗮𝘁 𝗲𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 𝘀𝗼𝗰𝗸𝗲𝘁𝘀 𝗱𝗼 𝘆𝗼𝘂 𝗼𝗳𝗳𝗲𝗿?

The Maltese Islands follow the British standard three-pin rectangular plug system. The electrical supply is 230 volts /- 10% and the frequency of supply is 50 hertz.

𝗪𝗵𝗲𝗻 𝗶𝘀 𝘁𝗵𝗲 𝗿𝗼𝗼𝗳𝘁𝗼𝗽 𝗽𝗼𝗼𝗹 𝗼𝗽𝗲𝗻?

Our rooftop pool is open all year round with a comfortable temperature of around 28 degrees from 9:00 am until sunset, weather permitting. We strictly reserve the pool for our residents throughout the year. Residents can also make use of the indoor pool and spa facilities at our neighbouring hotel, The George Urban Boutique Hotel.

Access

𝗗𝗼 𝘆𝗼𝘂 𝗼𝗳𝗳𝗲𝗿 𝗽𝗮𝗿𝗸𝗶𝗻𝗴?

Yes, we do! A car park is available only 35 metres away at our partner hotel The George Urban Boutique Hotel. A daily rate of €8 applies. Please note that spaces are limited and are subject to availability. Alternatives are available within a short walking distance to the hotel.

𝗛𝗼𝘄 𝗳𝗮𝗿 𝗮𝗿𝗲 𝘁𝗵𝗲 𝗺𝗮𝗶𝗻 𝗯𝘂𝘀 𝘀𝘁𝗼𝗽𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗵𝗼𝘁𝗲𝗹 𝗮𝗻𝗱 𝗵𝗼𝘄 𝗰𝗮𝗻 𝘄𝗲 𝗽𝗹𝗮𝗻 𝗼𝘂𝗿 𝗱𝗲𝘀𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻?

The hotel is conveniently located just a brief stroll away from the central bus stop, which serves all major routes. To assist in planning your journey, we recommend visiting the Transport Malta website at www.publictransport.com.mt. Additionally, feel free to consult a member of our Front Desk staff for personalized guidance.

𝗖𝗮𝗻 𝘆𝗼𝘂 𝗿𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱 𝗮 𝗿𝗲𝘀𝘁𝗮𝘂𝗿𝗮𝗻𝘁 𝗼𝗻 𝗮𝗿𝗿𝗶𝘃𝗮𝗹?

Our very own Hammett’s Mestizo is a vibrant Meso-South American inspired fusion social dining and drinking experience, with culinary influences expanding from Central America to the Caribbean and from the Andes to Amazon and Patagonia. Open all day – for breakfast, lunch and dinner!

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